My guess is that you need fewer people than you think to edit your press releases. I once worked in an organization with approximately twelve employees. When it was time to send out a press release, five of the twelve people (if you include me) and one external person were…
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I've spent a good chunk of the last two days going over key messages with staff and clients. Perhaps because of time spent in politics early in my career, terms like "key messages" and "talking points" have negative connotations for me. Here's the thing: talking points - including the ones…
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You've heard about idiot employees Facebooking themselves out of jobs. If you manage folks in a shop that allows access to socnets you've probably spent some time wondering whether your people are using Facebook to dick around at work or are leveraging it for meaningful connections (or some such nonsense).…
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A quick clip on reflective listening. A great way to mitigate miscommunication and the losses in productivity that go with it.
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