Consumer Behavior | Public Relations for Technology Companies

Jul 30

Why American Retail Habits Are the Edge U.S. Tech Brands Keep Leaving on the Table

By Lindsay Davis Independent research, PR Strategy

Quick answer Chinese consumer tech brands entering the U.S. market tend to over-invest in Amazon and their own direct-to-consumer (DTC) websites. China-based sellers already account for roughly half of all third-party listings on Amazon's U.S. marketplace, according to Marketplace Pulse, and brands including Shein and Anker have built much of…

Jun 19

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Scrunch’s Latest Research Exposes the Attribution Trap in AI-Driven Purchase Journeys

By Jackson Wightman AI & Search (GEO)

Hindsight’s a bitch. That’s what we are going to be saying in the next 6-18 months. For two decades, big tech told us a fable about attribution. That it was possible. That it was a God worth worshipping. In truth, it was always a fishy story. Not for the hard-ass…

Jan 16

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Share of Explanation: Influence belongs to the brands that shape LLM understanding

By Jackson Wightman Uncategorized

For most of my 25 years in PR, many brands and folks in the biz have assumed visibility equals influence. If a brand appeared frequently enough, in the right outlets, influence would follow. That logic was always spurious, but it breaks down badly in the AI-search era. As search, research,…

Jan 15

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What Consumer AI Search Adoption Means for Discovery, Research, and Decision-Making

By Proper Propaganda AI & Search (GEO)

How consumers already use AI search today, based on documented behavior, not performance hype At this point, saying “consumers are using AI search” is table stakes. The more useful conversation is what they are actually using it for. Not what brands hope it will do. Not what vendors promise it…

Jan 15

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Who Is Actually Using AI for Search? Age, Income, and Geography Breakdown

By Proper Propaganda AI & Search (GEO)

What the data shows about which buying cohorts are driving AI search adoption “People are using AI now” is no longer a useful sentence. It is technically true and strategically meaningless. The more important question is who is using AI for search, how often, and what kind of consumers they…